The minute I recognize a customer is a Karen, an energy-vampire, or is simply rude, I flag it in on their file, and surcharge them the next time. Perks of being your own boss.
I started riding motorcycles in 2007, founded YouMotorcycle in 2009, and was working in the motorcycle industry by 2011. I've worked for some of the biggest companies in motorcycling, before going full-time self-employed in the motorcycle business in 2019. I love sharing his knowledge and passion of motorcycling with other riders to help you as best I can.